Support

This section demonstrates various methods of interacting with users who need assistance: question form, forum, techsupport.

The Ask Question form is powered by the Information Blocks module and published using the Creation and editing form component (Content -> Add elements -> Creation and editing form). This component is configured by setting the data source, editable properties, access parameters etc.

The Forum page is created using the compound component Forum (Communication -> Forum). The component is configured to not use SEF.

The Technical Support page uses the Helpdesk compound component (Services -> Helpdesk). SEF is enabled and configured in such a way that a link in the address bar will have the format of /site2/support/helpdesk/#ID#/.